Could be better – read on

The hotel is conveniently located near the convention center, making it easy to attend events. The room was spacious and well-equipped, but the front desk service was less than helpful during check-in, leaving me feeling more like a bother than a guest. Cleanliness could also use some improvement.

The lobby's cozy fireplace added a warm touch to my stay, making it feel like a welcoming home rather than just a hotel. The accessible areas were thoughtfully designed for easy navigation, which I truly appreciated.

More comfortable seating in common areas.

Limited TV channels made evening frustrating.

The hotel was incredibly convenient for our family trip, especially with its clean and comfy rooms. We appreciated the friendly staff and found that the shuttle service to the airport was a huge time-saver. One memorable highlight was enjoying leisure activities like biking along the Tennessee River.

My kids wished there were more family-friendly dining options nearby.

Indoor pool and hot tub

Nice big room and easy airport shuttle, but restaurant service was slow.

The room felt spacious with comfortable beds. Shuttle service to the airport was quick, but I recommend reserving in advance. Staff greeted me warmly, adding a nice touch. However, I noticed some cleanliness issues. the mold on the shower curtain was quite off-putting. The restaurant was understaffed, leading to long waits for service. I expected more from the dining experience, as the food quality didn’t meet Marriott standards. Check-in was efficient, but I missed the usual personalized touches that come with being a loyalty member. Overall, while the hotel had some strong points, there were significant areas for improvement.

the courtyards near the knoxville maryville tyson airport, which was super convenient. i loved the indoor pool and hot tub, perfect for relaxing after my long day. the staff was friendly and went out of their way to help me during my stay, making everything smoother.

the check-in could be a bit smoother.

I found the room spacious and enjoyed the convenience of the mini-refrigerator. Stocking it with snacks from the Market added a touch of home. The outdoor patio was my favorite spot to unwind after a long day. I enjoyed the Bistro with its healthy breakfast options, which helped me start my day right. As a European traveler, the comfort of the room's premium bedding made my night complete.

I noticed some cleaning issues in the common areas.

Great location for a late-night arrival, and the room was clean and comfy! I mean, who doesn’t love cozy beds after a long trip? Perfect for catching a flight without much hassle.

But good luck finding your inner peace with the airport noise! It felt like I was rooming next to an enthusiastic jet engine.

clean rooms but slow restaurant service

The indoor pool and hot tub area provided a relaxing experience after a long day of travel. The mini-refrigerator in my room added convenience for keeping drinks and snacks, which I really appreciated. Additionally, the shuttle service to the airport was quick and efficiently organized, ensuring I made my flight without any stress. On a personal note, I found the lobby with its cozy fireplace to be a charming detail that made the hotel feel inviting.

The wait times at the restaurant were particularly frustrating, detracting from an otherwise pleasant experience.

Recommend it for solo travelers

Had a pretty good experience, got my laptop and glasses shipped overnight from hotel to my home. They really went above and beyond on customer service. The check-in was a breeze and they even called me when they found my things.

Pricey , but not outrageous for what you get.

The hotel was a solid choice with spacious rooms and a quick airport shuttle. The friendly staff genuinely aimed to make guests feel welcome, although the restaurant struggled with prompt service, which could improve. Overall, it was a convenient stay despite some dining delays.